Reference

Terms and conditions for your account

Our terms set the rules for account access, wallet actions and game sessions from the first login.

India accessAccount useWallet rulesLocal law
betstarexch Terms and conditions for your account
CONTACT PATHS

Questions on terms and account use

If you want a clause explained before you proceed, use the contact path that fits your case.

Live chat Send the clause number, your registered mobile and the change you want. We use chat for quick wording questions, access checks and simple record updates when the account details already match.
Email Use email when you need to attach proof or explain a longer case. Include your account name, the section title and any payment record so we can trace the matter cleanly.
Account desk This path suits changes to your name, phone number or login details. We only move ahead after we match the request to the account and confirm the supporting record.
SECURITY PRACTICE

How we handle your records

We keep the records needed to run your account, confirm wallet activity and answer term-related questions.

Data use

We use your account details to open, run and protect the account, answer questions and handle term changes. That means we may read your registered mobile, device data and wallet history when a check is needed.

Cookies

Cookie settings help us remember language, session state and security choices. If you block them, some account pages may ask you to repeat sign-in or may not keep the same view between visits.

Login safety

Keep your password and one-time code private. We treat a new device or a missed sign-in pattern as a security signal and may pause access until you confirm it.

Payment logs

We retain UPI, Paytm, PhonePe and Google Pay records so we can trace a transfer, confirm a reversal or explain a delay. Those records sit with the account history that the terms require.

Change requests

If your name, mobile number or address changes, send the exact update request from your registered contact details. We compare it with the stored account record before making any change.

Retention

We keep records only as long as needed for legal checks, account handling and payment proof, then archive or remove them under the period set out in the terms and any binding rule.

Questions on terms and access

These questions cover how the terms apply to your account, what happens when local law changes, and how to ask for a correction or a copy of a clause. If your case needs a direct check, use the contact path above with your registered details so we can match the account and respond against the right record. That keeps the answer tied to the current wording rather than an older version.

You can use the account only where local law permits it. If your location or the law changes, your access can change too, and the current wording on this page controls the account.

Read the registration, wallet, game-session and withdrawal clauses before you open your account. They explain what we may check, when a transfer can be held and which records we may ask you to keep.

Yes. We may update the wording when a legal, security or account-handling need changes. The latest text on this page applies from the date it is posted.

Send the exact correction from your registered email or mobile, along with the field that needs changing. We can act only after we match the request to your account record.

If a UPI, Paytm, PhonePe or Google Pay entry needs a check, we may hold the related account action until the record matches. That keeps the terms consistent.

Use live chat or email with your account details and the clause number or section title. We will point you to the right rule and the next step.

We keep only the records needed for account handling, legal checks and payment proof, then retain or remove them for the period set out in our policy.